Privacy Policy

GNX Ledger – Chartered Accountant Warrnambool | Registered Tax Agent

GNX Ledger ABN 76 159 894 852 respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how GNX Ledger collects, holds, uses and discloses personal information, how you may access or correct your personal information, and how you may make a privacy complaint.

Who is covered by this policy

This policy applies to personal information collected by GNX Ledger through its website, email, phone, social media, cloud-based business systems and in the course of providing accounting, tax, bookkeeping and related professional services.

What personal information is collected

GNX Ledger may collect personal information such as:

• name, address, email address and telephone number;
• date of birth;
• business name, ABN, ACN and related business details;
• tax file number and other government identifiers where permitted by law;
• bank account details and payment information;
• identity documents used for verification purposes;
• taxation, accounting, payroll, superannuation and financial information;
• information about directors, shareholders, employees, contractors, family members or dependants where relevant to the services provided; and
• records of communications, enquiries and instructions.

Sensitive information will only be collected where reasonably necessary for GNX Ledger’s functions or activities and in accordance with the Privacy Act 1988 (Cth).

How personal information is collected

GNX Ledger generally collects personal information directly from you, including when you:

• contact GNX Ledger through the website, by email or by phone;
• engage GNX Ledger to provide services;
• complete forms, provide records or upload documents;
• subscribe to updates or newsletters; or
• communicate with GNX Ledger through social media or other online platforms.

GNX Ledger may also collect personal information from third parties where this is authorised or reasonably necessary, including from the Australian Taxation Office, ASIC, financial institutions, software providers, your employer, your bookkeeper, your legal adviser or other professional advisers, and from publicly available sources.

Why personal information is collected

GNX Ledger collects, holds, uses and discloses personal information for purposes including:

• providing accounting, taxation, bookkeeping and advisory services;
• verifying identity and authority to act;
• communicating with clients and responding to enquiries;
• preparing and lodging tax returns, BAS, IAS and other forms;
• maintaining client records and managing engagements;
• invoicing, debt recovery and internal administration;
• complying with legal, regulatory and professional obligations; and
• improving website functionality and service delivery.

GNX Ledger will only collect personal information that is reasonably necessary for its functions and activities, unless otherwise required or authorised by law.

Use and disclosure of personal information

GNX Ledger may use and disclose personal information for the primary purpose for which it was collected, for related purposes you would reasonably expect, or where required or authorised by law.

Depending on the engagement, personal information may be disclosed to:

• the Australian Taxation Office, ASIC and other government or regulatory bodies;
• banks, superannuation funds and insurers;
• software and cloud service providers used to deliver services;
• external contractors and professional advisers assisting GNX Ledger;
• courts, tribunals or dispute resolution bodies; and
• any other person or entity where you have authorised the disclosure or the disclosure is otherwise required or permitted by law.

GNX Ledger does not sell personal information to third parties.

Direct marketing

GNX Ledger may use contact details to send service updates, newsletters or information about services that may be relevant to you. You may opt out of receiving direct marketing communications at any time by using the unsubscribe facility or contacting GNX Ledger directly.

Overseas disclosure

GNX Ledger may use cloud-based systems or service providers that store or process data outside Australia. Where personal information is likely to be disclosed overseas, GNX Ledger will take reasonable steps to ensure the information is handled in accordance with the Australian Privacy Principles, unless an exception under the Privacy Act 1988 (Cth) applies.

As at the date of this policy, GNX Ledger may use service providers with servers or support operations located in countries such as New Zealand, Singapore, the United States, the United Kingdom or other jurisdictions used by reputable software and cloud providers. The countries involved may change from time to time depending on GNX Ledger’s service providers.

Storage and security

GNX Ledger takes reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure.

These steps may include secure office practices, password protection, multi-factor authentication, secure cloud storage, user access controls, staff training and secure destruction or de-identification of information that is no longer required, subject to legal and professional record retention obligations.

Access and correction

You may request access to personal information GNX Ledger holds about you, and may request correction of inaccurate, out-of-date, incomplete, irrelevant or misleading information.

Requests for access or correction should be made in writing using the contact details below. GNX Ledger will respond within a reasonable time and may require verification of identity before providing access. In some circumstances, access may be refused where permitted by law, in which case written reasons will generally be provided.

Website and cookies

GNX Ledger’s website may use cookies, analytics tools and similar technologies to improve website performance and user experience. These tools may collect information such as IP address, browser type, pages visited and time spent on the website. In many cases this information does not identify you directly, but it may become personal information if linked with other information.

You can usually change your browser settings to refuse cookies, although this may affect website functionality.

Privacy complaints

If you believe GNX Ledger has mishandled your personal information, you may make a complaint using the contact details below. GNX Ledger will review the complaint and respond within a reasonable time.

If you are not satisfied with the response, you may be able to complain to the Office of the Australian Information Commissioner (OAIC). Information about the OAIC complaints process is available at oaic.gov.au.

Contact details

Privacy Officer

GNX Ledger
Website: https://www.gnxledger.com.au/
Email: george@gnxledger.com.au
Phone: 0481 133 711
Address: Warrnambool, Victoria, Australia

Changes to this policy

GNX Ledger may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The current version will be published on GNX Ledger’s website.

Version: 26.07.2026 (Version 1)